. What does the company offer? (A) Help with online registration (B) Directory assistance (C) Financial advice (D) Security service 7. Who most likely are the listeners? (A) Visitors at an exhibit (B) Guests at a restaurant (C) New workers at an orientation (D) Participants at a conference 2. What must callers do to speak to staff? (A) Follow instructions (B) Make an appointment (C) Visit a downtown office (D) Call during working hours 8. What must listeners do to buy food at the cafeteria? (A) Pay cash (B) Fili out a form (C) Purchase coupons (D) Contact staff 3. What number should callers press to leave a message? 9. What does the speaker invite listeners to do? (A) 3 (B) 5 (C) 6 (D)8 (A) Help out at the counter (B) Explore the facility (C) Give suggestions for the menu (D) Ask questions 4. Who most likely is Sandra Ross? (A) A popular author (B) A professional cook (C) An office manager (D) A store owner 10. Who most likely is the speaker? (A) A real estate agent (B) A gardener (C) A tour guide (D) An investor 5. What is implied about the dessert? (A) It is a new item. (B) The flavor is unusual. (C) Many people like it. (D) It takes a long time to make. 11. How old are the carved doors mentioned in the talk? (A) 30 years (B) 75 years (C) 100 years (D) 150 years 6. What can listeners receive? (A) Samples of the dishes (B) Special offers on kitchenware (C) An invitation to the next show (D) A free booklet of recipes 12. What will happen next? (A) A different speaker will talk. (B) The group will explore an area. (C) The speaker will make an announcement. (D) A tram will arrive to pick up the people.

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