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Tipping is an interesting economic behavior because it is an expense that consumers are free to avoid. Although called for by social norms, tips are not legally required. Furthermore, since tips are not given until after services have been rendered, they are not necessary to get good service in establishments that are infrequently patronized. Moreover, it is a behavior that is difficult for neoclassical theory to explain. At the individual level of analysis, people leave tips even when they are infrequent patrons of a

service establishment and are unlikely to encounter the same service worker again. Furthermore, individuals’ decisions about how much to tip are affected by a host of variables unrelated to service levels. Thus, explanations for this behavior must go beyond the neoclassical idea that people base tips on service quality to ensure good service in the future. Adequately explaining individuals’ tipping decisions requires a more behavioral

approach – one that broadens the traditional consumer utility function to include desires to avoid guilt, obtain social approval, obtain status, treat others equitably, and help others as well as one that recognizes cognitive capacity, knowledge, mood, and other cold, cognitive processes as having a causal impact on economic decision making and behavior.

My school had a wonderful English competition last month. We hold this competition to welcome Haloween. It was a kind of quiz with the name Ring the Golden Bell. We had to answer 50 questions related to Haloween and other knowledge. The competition was held at our schoolyard on the last day of November. Luckily, my classmate Huy won the first prize in that competition. We were very happy and proud of him. I enjoyed this competition very much because I could not only widen my knowledge but also made friend with other students. I hope that there will be more and more competitions like this one

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II. Choose the word or phrase that best completes each unfinished sentence below. 6. Radioactive pollution is increasing the increased use of radioactivity. A. as B. since C. because of D. because 7. Do you think there would be less conflict in the world if all people the same language? A. spoke B. speak C. had spoken D. will speak 8. Unless you all of my questions, I can’t do anything to help you. A. answered B. answer C. would answer D. are answering 9. Singapore is famous for its …………. streets and green trees. A. cleanliness B. cleanly C. cleaning D. clean 10. If someone into the store, smile and say, “May I help you?” A. comes B. came C. come D. should come 11. It was said that the fish died a powerful toxin in the sea water. A. because of B. because C. since D. as a result 12. “Here’s my phone number”. “Thanks. I’ll give you a call if I some help tomorrow” A. will need B. need C. would need D. needed 13. is the festival celebrated? – Every year. A. When B. How often C. How D. What 14. The death rate would decrease if hygienic conditions improved. A. was B. is C. were D. had been 15. On Christmas Eve, most big cities, especially London are _______ with coloured lights across the streets and enormous Christmas trees. A. decorated B. hang C. put D. made 16. If she him, she would be very happy. A. would meet B. will meet C. met D. should meet 17. Nga is a beautiful girl; ______ , she’s kind - hearted. A. therefore B. however C. moreover D. otherwise 18. If I had enough money, I abroad to improve my English. A. will go B. would go C. went D. should have go to 19. She has read interesting book. A. a B. an C. the D. Ø 20. If it convenient, let’s go out for a drink tonight. A. be B. is C. was D. were

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